Return
Start a return
Open your Shopify account, select an eligible delivered order and use Request return within 7 days of delivery.
Open Account & Request ReturnReturns & exchanges
Returns and assisted size exchanges
Request an eligible return from your secure Shopify account. If you need another size, mention it in the return note and our team will contact you.
Exchange
Need another size?
Start a native return request, select Too small or Too big and mention the required replacement size in your note. Our team will confirm availability and contact you.
Request Assisted Size Exchange
7-day window
Request within 7 days of delivery.
QC required
Unused, unwashed, tags and packaging intact.
Assisted size exchange
Mention your preferred replacement size in the native return note.
Shopify-native account flow
How to request an assisted size exchange
- Open your Vasraangi account and select the delivered order.
- Choose Request return and select the eligible item.
- For a size exchange, choose Too small or Too big.
- Add a note such as Exchange requested: size S to size M.
Shopify does not provide a separate exchange checkbox in its native return form. Our team reviews the note, confirms replacement-size availability and contacts you before processing the exchange.